Terms & Conditions

Küdü Biltong Terms & Conditions

T’s & C’s Summary

There are some terms and conditions to engaging with and dealing with our company, however we promise to always play fair. Our terms and conditions are guided by the principles of a ‘reasonable person’ while our code of conduct seeks to establish the behaviour of our company as a ‘good citizen’.

Terms and Conditions in Detail

User Agreement

This website is owned and operated by Yordelli Ltd. By visiting our website and accessing the products, features, information, resources, services and tools our site provides, you understand and agree to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with our Privacy Policy and Refunds & Returns Policy.

We reserve the right to change this User Agreement from time to time; and won’t send you useless emails in this regard. It is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications made to it, and your continued use of this site constitutes acknowledgment and agreement of any such modifified terms and conditions.

Delivery/Service Policy

Our lead time for deliveries is approximately 3 days delivered anywhere in the UK. Often less, but sometimes a little more. We do not usually provide tracking numbers for orders that have been dispatched, however we do of course accept responsibility for any items not received, and will duly replace any items that might have gone missing on the way to you.

We will let you know via email should we encounter any significant problems or delays with the processing or dispatch of your order. We will also ensure that your order is properly packaged in sufficiently protective packaging – and accordingly, we will also accept responsibility for any of our products that are damaged in transit on the way to you, replacing as necessary.


By signing up or ‘buying’ any of the subscription-based products or services on our website you agree that we will automatically bill your card for your subscription (and any add-ons you may choose) on a cyclical basis as shown by the relevant subscription. You agree to have read and understood all the attributes of any particular subscription you’ve signed up for.

Subscriptions are cancelled by logging in to your account on our website and cancelling the subscription there. However subscriptions have a minimum contract term of 3 renewals, and subscriptions that are cancelled prior to the end of their minimum contract term will be subject to an early termination fee equal to the remainder of the minimum contract term.

Responsible Use

By visiting our website you agree to use it only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and (c) generally accepted online practices or guidelines. You understand that:

a. In order to access our website, you may be required to provide information about yourself – either as part of the registration process, or as part of your ability to use our website. You agree that any information you provide will always be correct, and up to date.

b. You agree that you are responsible for maintaining the confidentiality of any login information associated with any account you use to access our website. Accordingly, you are responsible for all activities that occur under your account/s.

c. Accessing (or attempting to access) any of our website by any means other than through the means we provide, is strictly prohibited. You specifically agree not to attempt any of our website through any automated, unethical or unconventional means.

d. Attempting to copy, duplicate, reproduce, sell, trade, or resell our website is strictly prohibited. And so is engaging in any activity that disrupts or interferes with our website, including the servers and/or networks to which our website is connected or located at.

Limitation of Warranties

By using our website, you understand and agree that our website and its functionality is provided “as is” and “as available”. We do not represent or warrant to you that:

i) The use of our website will meet your particular needs or requirements.

ii) The use of our website will be uninterrupted, timely, secure or free from errors.

iii) The information obtained by using our website will be accurate or reliable.

Unless otherwise expressed, we expressly disclaim all warranties and conditions of any kind, whether express or implied, including, but not limited to; any implied warranties and conditions of merchantability or fitness for a particular purpose, lifestyle, or dietary preference.

You expressly understand and agree that you shall not have any claim against us whatsoever for the use of our website, products and/or services. We will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our website and/or any changes, data loss, corruption, cancellation, expiration, loss of access, or downtime that may occur – to the full extent that limitation of liability laws apply.


All content and materials available on our websites, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of Yordelli Ltd, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Yordelli Ltd.

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website with or without notice for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the website we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Law

his website is controlled by Yordelli Ltd. The United Nations Convention on the International Sales of Goods will apply to all matters relating to the use of this website and the purchase of any products or services through this site. Any action to enforce this User Agreement shall be brought in the courts of England. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Help with our T’s & C’s

Contact us via the contact-us page on this website for questions related to our terms and conditions.